FAQs

Honeycomb is shutting down on January 1, 2025. We can't thank you enough for being a user and for your support. Please read below for more information about how this impacts you.

Honeycomb Photo Sharing App
Honeycomb AI Photos

How can I export my photos and videos from the Honeycomb app?

It’s important that you export your data to another service or device before we shut down on January 1, 2025. Submit a request below by January 1. 

Your export will contain all photos, videos, Monthiversary Shorts, and AI Transforms photos, up until December 3, 2024. After January 1, all data on Honeycomb will be deleted from our servers, so we encourage you to export your data promptly.

How can I transfer my data to another platform?

Here’s how to transfer your data to Google Photos:

1. Start the export process (see above).

2. Once you receive the email with your data, download the zip file(s) of your photos and videos. Unzip them.

3. Upload these folders into a Google Photos album you’ve shared with your family.

Please check your email for instructions with next steps.

What if I have other questions?